Datacenter United

ISAE 3402-certified operational reliability

ISAE 3402-certified operational reliability

With an ISAE 3402 certification, Datacenter United demonstrates that critical processes and internal controls are managed in a demonstrable and independently verified way.

For organizations that outsource IT, this means transparency, control and certainty regarding continuity.

What is ISAE 3402?

ISAE 3402 (International Standard on Assurance Engagements) is an internationally recognized audit standard for service organizations. It confirms that internal controls are effectively designed, implemented and periodically assessed by an independent auditor.

For organizations that outsource (part of) their IT processes, ISAE 3402 provides an objective basis to demonstrate that their service provider operates according to established quality and governance standards.

At Datacenter United, this certification is obtained annually through an independent audit of our processes, risk management and control mechanisms.

What is specifically reviewed?

The ISAE 3402 audit focuses on processes that directly impact the reliability and continuity of our data center services, including:

  • Access control to infrastructure and systems

  • Change management and operational procedures

  • Monitoring and incident response

  • Service continuity and disaster recovery

  • Internal audits and documentation of improvement measures

These controls make our service delivery predictable, repeatable and verifiable.

What does this mean for you as a customer?

For organizations operating in regulated environments such as finance, healthcare and government, ISAE 3402 offers clear added value. Many control domains that would normally be part of your own audit trajectory are already independently covered.

In concrete terms this means:

  • Support for compliance and audit obligations

  • Transparency regarding outsourced IT processes

  • Reduction of operational and compliance risks

  • Increased trust from auditors, regulators and customers

What does this mean for you as a customer?

For organizations operating in regulated environments such as finance, healthcare and government, ISAE 3402 offers clear added value. Many control domains that would normally be part of your own audit trajectory are already independently covered.

In concrete terms this means:

  • Support for compliance and audit obligations

  • Transparency regarding outsourced IT processes

  • Reduction of operational and compliance risks

  • Increased trust from auditors, regulators and customers

Demonstrable control, not a promise

ISAE 3402 fits within our broader vision of responsible infrastructure: not only delivering performance, but also being able to demonstrate how it is achieved.

By having our processes independently assessed every year, we provide customers with assurance regarding stability, security and operational discipline.

Want to know more about ISAE 3402 at Datacenter United?

We are happy to explain how our processes and controls are structured and what this means for your audit and compliance obligations.