Operational Reliability Guaranteed with ISAE 3402 Certification

What is ISAE 3402?

ISAE 3402 (International Standard on Assurance Engagements) is a globally recognised audit standard for service organisations. The certification demonstrates that an organisation has internal controls that work effectively and are periodically assessed by an independent auditor. ISAE 3402 is particularly important for companies that outsource all or part of their IT processes and want to demonstrate that their service provider meets strict quality standards.

At Datacenter United, we obtain this certification through an independent audit that thoroughly examines our processes, risk management and information security.

Controls with practical application

The ISAE 3402 audit reviews how we structure and manage our datacenter services. It involves concrete processes that directly contribute to reliable service delivery, such as controlling physical and logical access, change management, monitoring and incident response. Thanks to this standard, our clients can trust that there are controlled procedures for all critical processes.

• Control mechanisms for service continuity and disaster recovery
• Internal audits and risk management
• Security measures for access and data processing
• Documented processes and improvement procedures

Your assurance as a client

For clients, especially in regulated sectors such as finance, healthcare and government, ISAE 3402 is proof that their IT infrastructure is managed according to best practices. The certification also makes it easier to meet your own audit obligations, as many control domains are already covered by Datacenter United’s audit report.

• Support for your own compliance and audit requirements
• Transparency and control over outsourced IT processes
• Reduced risk of operational errors or data breaches
• Increased trust from clients, auditors and regulators

A reliable partner, proven in practice

The ISAE 3402 certification fits within our broader vision: not only to guarantee performance, but also to be accountable for how it is delivered. Each year, we have our processes independently assessed, giving you as a client assurance about continuity, security and quality. This makes Datacenter United a reliable, professional partner for any organisation that relies on stable IT services.