Datacenter Support

We have highly trained staff available 24/7 to assist you whenever needed. They act as your remote hands and eyes, ready to help with cabling, equipment installation or removal, tape rotation, and any other technical support you require.

Remote hands & eyes

Instead of deploying costly in-house or external technicians for on-site work, you can rely on Datacenter United’s qualified engineers to handle a wide range of remote hands and eyes tasks. Our experienced team is available 24 hours a day, 7 days a week, providing fast, efficient, and professional support whenever you need it.

What can we do for you?

What can we do for you?

Our straightforward pricing model lets you access our highly skilled technicians on an on-demand or scheduled basis.
With our unlimited Remote Hands & Eyes service, you eliminate the need for on-site staff and avoid after-hours interventions — keeping your infrastructure running smoothly 24/7.

Examples of what we handle:

  • Pre-cabling patch panels and network equipment
  • Technical support and troubleshooting
  • Installing, removing, or configuring equipment
  • Performing visual inspections
  • Power cycling switches, routers, or servers
  • Tape storage management and rotation
  • And much more

Trusted and proven

Our data centers have received numerous certificates and are proud members of The Green Grid and signatories of the European Code of Conduct for Data Centers. It goes without saying that we are very proud that we are the only data center in Belgium that has received the Tier IV Design certificate from the Uptime Institute.

Want to know more about
what we can do for you?

Prefer direct contact?

Friso Haringsma

Chief Executive Officer