Datacenter Support

We have highly trained staff at your disposal, 24/7, to assist you in any way possible. They are your remote hands & eyes, ready to help with cabling, removing or installing equipment, belt rotation and all other technical support.

Remote hands & eyes

Instead of using expensive own or external technicians to send on-site, you can also rely on our qualified staff for various 'remote hands and eyes' tasks. Our staff are available 7 days out of 7 and 24/24 hours at your disposal.

What can we do for you?

Our simple pricing model allows you to utilize our highly-skilled staff through an on-demand or scheduled basis. The unlimited remote hands and eyes service removes the headache of staffing personnel, as well eliminating after-hours on-site needs for your infrastructure.

Some examples:

  • Pre-cabling patch panels and equipment
  • Technical support and troubleshooting
  • Removing, installing and configuring equipment
  • Performing visual inspections
  • Power cycling a switch, router, server, ...
  • Tape storage and tape rotation
  • and more ...

Trusted and proven

Our data centers have received numerous certificates and are proud members of The Green Grid and signatories of the European Code of Conduct for Data Centers. It goes without saying that we are very proud that we are the only data center in Belgium that has received the Tier IV Design certificate from the Uptime Institute.

Want to know more about
what we can do for you?

We’re here to help!